At some levels we are failing in how we train the younger members of our profession. We have to take more responsibility in ensuring that we are empowering the future of this industry to attain the highest standards. There are many from this set that blaze a trail in public relations and I’ve been impressed beyond belief at how they’ve got to be so smart so young. Many more, however, have left me aghast by their lack of fundamental skills and understanding of what is expected from a professional in this industry. Smith & Smith recently launched its own Academy to address our own training needs. These have also proven popular with clients and other interested people, particularly Nathan’s social media workshops. But what I think is needed for some in the job is ‘back to basics’ training that would include:
Digital 101
What surprises me is the reluctance of some to embrace social media and the lack of basic skills needed to benefit from digital advances. (I REALLY dislike those nay sayers who discredit social media platforms when the haven't even tried them). Rules of the game include:
· Understand what RSS and feedreader are and how to use them
· Join in the conversation on Twitter – the greatest place for skill transfer ever
· Read at least five industry blogs a day, especially those written by the gurus
· Learn about social news releases and social media newsrooms
· Write your own blog.
Spelling and grammar
There is a skills shortage when it comes to spelling and grammar, evidence of which is the recent assault on the apostrophe. If incentive’s required to spur the profession to achieve perfection in both, then recruits to the PR industry need to appreciate the increasing shelf life and accessibility of their copy due to the rapid emergence of blogs, Twitter and social media news releases. Any early copy that is below par will come back to haunt errant scribes later in life.
Media relations
Email killed conversations with journalists. And those emails sent to check that the journalist received a press release probably ensured a few PRs were culled at the same time. Social media is also proving hazardous in the quest for a working relationship with our traditional nemesis, evident in the way Twitter is now being used for the hated ‘ring-round’. This and the discovery that the blogger is even fiercer than the hack means relationship counselling is still much in need.
General knowledge
This would start with making it mandatory to read the newspapers every morning. EVERY MORNING. Don’t ask me how many candidates I’ve interviewed who couldn’t tell me what the day‘s headlines were. You have to be a mine of information in this job. And if you don’t have high levels of curiosity then you shouldn’t even consider this profession. We are information brokers, conversationalists, protagonists of our clients’ brands. How do we ply our trade without the power of knowledge?
Recent Comments